REFUND POLICY

Thank you for choosing Second Opinion India. This Refund Policy outlines our guidelines for processing refunds. By using our website and services, you agree to comply with the terms outlined in this policy.

 

1. Refund Eligibility

1.1 Service Fee Refunds: Refunds are generally not provided for service fees, as these fees are associated with the provision of second opinion consultations.

1.2 Cancellation Policy: Users may be eligible for a refund if they cancel their consultation within 24 hours of ordering. Any cancellation requests made after this timeframe may not be eligible for a refund.

 

2. Refund Requests

2.1 Submission: Refund requests must be submitted through our customer support email at secondopinionindia@gmail.com within 07 days of the date of the initial consultation.

2.2 Required Information: To process a refund request, users must provide the following information:

• Full name

• Email address associated with the account

• Date of the consultation

• Reason for the refund request

 

3. Refund Processing

3.1 Approval: Refund requests will be reviewed, and approval is at the sole discretion of Second Opinion India.

3.2 Notification: Users will be notified of the approval or rejection of their refund request via the email address provided.

3.3 Refund Method: Approved refunds will be processed using the original method of payment. Please allow 14 business days for the refund to be reflected in your account.

 

4. Exceptions

4.1 Non-Refundable Services: Certain services may be designated as non-refundable, and such exceptions will be clearly communicated at the time of purchase.

4.2 Policy Changes: Second Opinion India reserves the right to modify or update this refund policy at any time. Users will be notified of any changes via the website.

 

5. Contact Information

5.1 Questions: If you have any questions or concerns about our Refund Policy, please contact us at secondopinionindia@gmail.com.